Surge Agent

04 · Automations

Automations that take the work over

Five flows that run behind the scenes, with no conversation involved: chasing quotes, drafting quotes, requesting reviews, booking admin and building your schedule. Each €250 setup and €79 to €149 per month, standalone or on top of your website. Is your work different? Then we build a custom flow around your process, from €99 per month — that starts with the free scan.

Who it's for

For businesses where the real work waits until Sunday night: chasing quotes, booking receipts, planning the week, asking for reviews.

Monthly rent

€79/mo

from, excl. VAT

Go-live

Most flows are live within two weeks

The flows

Five flows that work in any trade, plus custom work for whatever doesn't fit. Setup is always €250; the rent covers management and ongoing development. Take them standalone, or switch them on alongside a website you already rent from us.

Admin agent

📷 receipt_makro.jpg received from Sanne

Supplier
Makro Amsterdam
Amount
€187.42 incl. VAT
VAT
€32.52 (21%)
Cost centre
Kitchen purchasing

✓ Booked in Exact Online · 4 seconds

Follow-up flow

No quote goes quiet

You do
Send your quote the way you always do, with our address in the bcc.
The agent does
Day 3 a message, day 7 an email, day 14 a final nudge. The moment the customer replies, everything stops.
What it gets you
Jobs you would otherwise have lost to silence. The same engine runs your service reminders and seasonal campaigns.
€99/mo+ €250 setup

Quote flow

From enquiry to quote while you're still driving

You do
Dictate or message what you saw on site. Photos welcome.
The agent does
Turns your notes into a complete quote using your own rates, tiers and terms, and puts it up for review. You hit send.
What it gets you
Quotes go out the same day instead of on Sunday night. Whoever quotes first usually wins the job.
€149/mo+ €250 setup

Review flow

From 'I'll ask them' to reviews that actually arrive

You do
Flag that the job is done. One message or one tick.
The agent does
Asks for a review with a direct link, reminds once, and drafts your reply the moment one lands.
What it gets you
Steadily more Google reviews, without it ever landing on your plate again. Optionally, before/after photos go out as social posts automatically.
€79/mo+ €250 setup

Admin flow

Your receipts are booked before you get home

You do
Photograph the receipt, or forward the invoice.
The agent does
Reads out supplier, amount and VAT and books it, via your accounting package or our own system. Work-order flow: a photo or voice memo becomes a draft invoice.
What it gets you
No shoebox in January, and invoices that go out the same week.
€149/mo+ €250 setup

Scheduling flow

Your week is planned without you shuffling anything

You do
Nothing. At most, flag that a job is running late.
The agent does
Schedules appointments by travel distance and availability, confirms them with the customer, reminds 24 hours and 1 hour ahead, and reshuffles the rest of the day when something overruns.
What it gets you
Fewer miles, fewer no-shows, and no more evenings with the calendar on your lap.
€99/mo+ €250 setup

Custom flow

The work that only exists in your trade

You do
One conversation where you show how it works today. That's the free scan.
The agent does
We build the flow around your process: a handover file that fills itself, a waiting list that shifts up on a cancellation, recall care that rings back on time, receivables that get chased by themselves. Connects to the software you already use.
What it gets you
The five flows above cover what every business has. This covers the rest — scope and price come out of the scan, hence a from-price.
€99/mo+ €250 setup

What does this cost for you?

Every price is public, on one page. Tick what you need — from this group and every other — and the total follows along. Your selection is kept, even if you click away.

The result

  • Quotes get chased, receipts booked and your week planned without you
  • Five flows that work in any trade, plus custom work for the rest
  • Take them standalone, or just switch them on alongside your website

Flows work standalone, but the combination is where it gets good: switch them on alongside a website from us and they share the same knowledge base and the same invoice as your ChatAgent.

Questions about automations

What's the difference between a flow and a chatbot?

A chatbot talks to your customer: it sits on your website or WhatsApp and answers questions, catches enquiries or books an appointment. A flow works: it runs behind the scenes and does something for you, with no conversation. The follow-up flow chases your quote, the admin flow books your receipts, the scheduling flow lays out your week. They're sold separately and sit happily side by side.

Do I need a website from you to rent a flow?

No. Every flow works standalone: on your existing website, over WhatsApp, or with no site at all — most don't need a page, because they run on your email, your calendar or your bookkeeping. If you do have a website with us, you switch them on within the same invoice and they share the same knowledge base.

My work is put together differently. Does nothing fit?

The five above are deliberately trade-independent: chasing a quote, booking a receipt and laying out a week look the same at a dental practice as at a roofing firm. If your work genuinely differs — a handover file that has to fill itself, a waiting list that shifts up on a cancellation, recall care that has to ring back on time — that's a custom flow. We build it around your process and connect it to the software you already use. Start with the free scan; that's where the scope and the price come from.

How much work is it for me to switch a flow on?

Not much, and each card spells it out under 'You do'. For the follow-up flow it's our address in the bcc of your quote. For the admin flow, a photo of the receipt. For the scheduling flow, nothing — it checks by itself every day. We connect, configure and manage; you supply what's needed once.

Curious where your business is leaking leads, hours and money?

Book a free 30–45 minute AI workflow scan (remote). You'll get concrete advice on which Flow fits, even if you never buy anything from us.