Explained
What's the difference between a chatbot and an AI agent?
A chatbot talks to your customer: it sits on your website or WhatsApp, answers questions, catches enquiries and books appointments. An AI agent works behind the scenes with no conversation: chasing quotes, booking receipts, following up invoices. Voicebots are chatbots on the phone. Most businesses start with one of the two and add the rest later.
When do you pick which?
Pick a chatbot (or voicebot) if your problem is at the front: missed calls, questions that repeat, enquiries arriving in the evening when nobody answers. Pick an agent if the problem sits in the office: quotes you forget to follow up, admin piling up, invoices paid late. In doubt, the usual order is: first plug the leak at the front (that's where revenue escapes), then automate the office work.
They share one knowledge base
With us the chatbot, the voicebot and the agents share the same knowledge base and the same invoice. A price change is entered once and applies immediately on the phone, in the chat and in the quotes an agent sends. That's the practical argument for renting them from one party instead of stacking three separate subscriptions.
What do they cost side by side?
The entry points differ on purpose. An FAQ chatbot rents with no setup for €79 a month — the lowest-threshold start there is. A work agent costs €250 setup and then from €79 a month, because it involves wiring into your email, calendar or bookkeeping. The voicebots sit in between: the voicemail bot with no setup for €79, the full AI receptionist for €395 setup and €249 a month. Everything is cancellable monthly and everything is out in the open on the pricing page — comparing costs you no quote call.
Where this shows up on the site
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