Surge Agent

04 · Agents

AI agents that take the work over Work that just happens

Thirteen work agents that run behind the scenes, with no conversation involved. Eight work for any business — chasing quotes, admin, receivables, planning, recruitment, reviews, numbers. Five are built for a single trade, like the Wkb handover file for construction and the no-show agent for practices. Each €250 setup and €79 to €149 per month, standalone or on top of your website.

Who it's for

For businesses where the real work waits until Sunday night: chasing quotes, booking receipts, following up invoices, asking for reviews.

Book a free scanMost agents are live within two weeks

Admin agent

📷 receipt_makro.jpg received from Sanne

Supplier
Makro Amsterdam
Amount
€187.42 incl. VAT
VAT
€32.52 (21%)
Cost centre
Kitchen purchasing

✓ Booked in Exact Online · 4 seconds

The thirteen work agents

Eight work for any business; five go deep on a single trade. Setup is always €250; the rent covers management and ongoing development. Take them standalone, or switch them on alongside a website you already rent from us.

For any business

Follow-up agent

No quote goes quiet

You do
Send your quote the way you always do, with our address in the bcc.
The agent does
Day 3 a message, day 7 an email, day 14 a final nudge. The moment the customer replies, everything stops.
What it gets you
Jobs you would otherwise have lost to silence. The same engine runs your service reminders and seasonal campaigns.
€99/mo+ €250 setup

Review agent

From 'I'll ask them' to reviews that actually arrive

You do
Flag that the job is done. One message or one tick.
The agent does
Asks for a review with a direct link, reminds once, and drafts your reply the moment one lands.
What it gets you
Steadily more Google reviews, without it ever landing on your plate again. Optionally, before/after photos go out as social posts automatically.
€79/mo+ €250 setup

Admin agent

Your receipts are booked before you get home

You do
Photograph the receipt, or forward the invoice.
The agent does
Reads out supplier, amount and VAT and books it, via your accounting package or our own system. Work-order flow: a photo or voice memo becomes a draft invoice.
What it gets you
No shoebox in January, and invoices that go out the same week.
€149/mo+ €250 setup

Quote agent

From kitchen table to quote in ten minutes

You do
Record a memo in the van afterwards. Two minutes of talking.
The agent does
Works it up into line items, matches the prices against your price book and earlier quotes, and turns it into a draft.
What it gets you
A quote ready to check and send the same day, instead of on Sunday night.
€149/mo+ €250 setup

Planning agent

The day is laid out for everyone

You do
Keep your calendar the way you already do.
The agent does
Confirms appointments, reminds 24 hours and 1 hour ahead, sends a 'we're on our way'. Each morning every team member gets addresses, route and materials; they send their hours back.
What it gets you
Fewer missed appointments, and a timesheet that fills itself.
€99/mo+ €250 setup

Recruitment agent

Applying takes two minutes, so people actually do it

You do
Put up a QR code or drop it in your job ad, and give us your hard criteria once.
The agent does
Runs the conversation about experience, qualifications and availability, filters out what doesn't fit, and books a call straight into your calendar.
What it gets you
Candidates who would otherwise have dropped out at 'send your CV and cover letter'. Job ad copy and an onboarding checklist are included.
€99/mo+ €250 setup

Receivables agent

Chase your money without being the difficult one

You do
Nothing. The agent checks every day by itself.
The agent does
Day 3 a friendly message with a payment link, day 10 an email, day 21 a formal reminder. Plus a nudge when it is time to call them yourself.
What it gets you
Paid sooner, without it costing you the relationship.
€79/mo+ €250 setup

Numbers agent

Monday morning you know where you stand

You do
Open it. That's all.
The agent does
Sends an email in plain language every Monday at 7:00: revenue, what's outstanding, which quotes are still open and how many hours went in.
What it gets you
Steering on numbers without calling your bookkeeper. Optional post-calculation per project.
€79/mo+ €250 setup

Construction, installation and technical trades

Fault & knowledge agent

The right engineer, with the right parts, first time

You do
Point your fault line or fault form at the agent, and supply your brands and models once.
The agent does
Asks for brand, model, error code and a photo of the type plate. Simple fault? Self-help instructions. Otherwise the right engineer, with everything needed. Internally it answers your engineers' technical questions.
What it gets you
Fewer wasted trips, and fewer second visits because the part wasn't on board.
€129/mo+ €250 setup

Wkb file agent

The handover file is done when the job is done

You do
Have your crew send the photos they already take, with one word attached ('foundation rebar').
The agent does
Names, dates and sorts them per project.
What it gets you
At handover, one click and the file is there (NPR 8092), instead of an evening spent hunting for photos.
€99/mo+ €250 setup

Healthcare and practices

No-show agent

A cancellation is no longer a hole

You do
Nothing. You only hear about it once it's solved.
The agent does
Asks for confirmation 48 hours and 3 hours ahead. If someone cancels, the agent works down your waiting list until the slot is taken again. Calendar only, never questions about the complaint itself.
What it gets you
A calendar that stays full, with nobody having to phone around for it.
€99/mo+ €250 setup

Waiting list & intake agent

The intake is done before you see it

You do
Forward the enquiry, and set out your queues once.
The agent does
Asks for insurer, referral yes or no, availability and preferred practitioner, puts the enquiry in the right queue, and reports back as soon as a slot opens. No complaints, no advice.
What it gets you
No more enquiries sitting on a desk for two weeks.
€129/mo+ €250 setup

Recall & check-up agent

People come back without you calling them

You do
Supply one export of who was last seen when.
The agent does
Sends a timely message by WhatsApp or email for the six-month check-up, the annual review or a follow-up appointment still open, with a direct booking link in it.
What it gets you
A calendar that fills with people you would otherwise not have seen again until next year.
€99/mo+ €250 setup

The result

  • Quotes get chased, receipts booked and invoices followed up without you
  • Eight agents work in any trade, five go deep on one
  • Take them standalone, or just switch them on alongside your website

Agents work standalone, but the combination is where it gets good: switch them on alongside a website from us and they share the same knowledge base and the same invoice as your chatbots.

Questions about agents

What's the difference between an agent and a chatbot?

A chatbot talks to your customer: it sits on your website or WhatsApp and answers questions, catches enquiries or books an appointment. An agent works: it runs behind the scenes and does something for you, with no conversation. The follow-up agent chases your quote, the admin agent books your receipts, the receivables agent goes after your money. They're sold separately and sit happily side by side.

Do I need a website from you to rent an agent?

No. Every agent works standalone: on your existing website, over WhatsApp, or with no site at all — most don't need a page, because they run on your email, your calendar or your bookkeeping. If you do have a website with us, you switch them on within the same invoice and they share the same knowledge base.

My trade isn't listed. Does that mean nothing fits?

Quite the opposite: eight of the thirteen are deliberately trade-independent. Chasing a quote, booking a receipt and following up an unpaid invoice look the same at a dental practice as at a roofing firm. Only where the depth genuinely belongs to one trade is there a separate agent. And full custom work is always possible — that starts with the free scan.

How much work is it for me to switch an agent on?

Not much, and each card spells it out under 'You do'. For the follow-up agent it's our address in the bcc of your quote. For the admin agent, a photo of the receipt. For the receivables agent, nothing — it checks by itself every day. We connect, configure and manage; you supply what's needed once.

Curious where your business is leaking leads, hours and money?

Book a free 30–45 minute AI workflow scan (remote). You'll get concrete advice on which Flow fits, even if you never buy anything from us.